End User License Agreement (EULA)

Last Updated: January 1, 2026

This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "you") and RemoteX ("Company", "we", "us", or "our") for the use of the RemoteX mobile application ("App").

BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, INSTALL, OR USE THE APP.

1. Grant of License

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on mobile devices that you own or control, solely for your personal, non-commercial purposes.

2. License Restrictions

You shall NOT:

• Copy, modify, or distribute the App
• Reverse engineer, decompile, or disassemble the App
• Rent, lease, lend, sell, or sublicense the App
• Make the App available over a network for use by multiple devices simultaneously
• Use the App to develop a competing product
• Remove, alter, or obscure any proprietary notices
• Use the App for any unlawful purpose
• Use the App to control devices without proper authorization

3. Ownership

The App is licensed, not sold. We and our licensors retain all right, title, and interest in and to the App, including all intellectual property rights. This Agreement does not grant you any rights to our trademarks or service marks.

4. Third-Party Components

The App may include third-party software components subject to separate license terms. Your use of such components is governed by their respective licenses.

5. Updates

We may release updates, patches, or new versions of the App. Such updates may be required for continued use. Updates are subject to this Agreement unless accompanied by a separate agreement.

6. Subscription Services

6.1 RemoteX Pro

The App offers optional premium features through subscription plans ("RemoteX Pro"). By purchasing a subscription, you acknowledge and agree:

Payment

• Payment will be charged to your Apple ID account (iOS) or Google Play account (Android) at confirmation of purchase
• Subscription prices: Monthly ($2.99/month), Yearly ($19.99/year), Lifetime ($39.99 one-time)
• Prices are in USD and may vary by region due to currency conversion and local taxes

Auto-Renewal

• Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• The renewal charge will be at the same price as the initial subscription unless we notify you of a price change

Managing Your Subscription

• You can manage and cancel your subscription in your device's account settings after purchase
• iOS: Go to Settings → [Your Name] → Subscriptions → RemoteX
• Android: Go to Play Store → Menu → Subscriptions → RemoteX
• Cancellation takes effect at the end of the current billing period

Free Trials

• If offered, any unused portion of a free trial period will be forfeited when you purchase a subscription
• Free trials are limited to one per Apple ID or Google Account

Refunds

• All purchases are final. Refund requests must be directed to Apple (iOS) or Google (Android)
• We do not process refunds directly for App Store or Play Store purchases

6.2 Free Features

Basic remote control functionality is available without subscription, subject to limitations we may impose (e.g., limited to one TV).

7. Privacy

Your use of the App is subject to our Privacy Policy, which is incorporated into this Agreement by reference.

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF CONTENT

WE DO NOT WARRANT THAT:

• The App will meet your requirements
• The App will be uninterrupted, timely, secure, or error-free
• The App will be compatible with all TV models or network configurations
• Any errors will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• WE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APP IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR $50 USD, WHICHEVER IS GREATER

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless RemoteX and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use of the App
• Your violation of this Agreement
• Your violation of any third-party rights
• Any claim that your use caused damage to a third party

11. Term and Termination

11.1 Term

This Agreement is effective until terminated.

11.2 Termination by You

You may terminate this Agreement at any time by deleting the App and all copies.

11.3 Termination by Us

We may terminate this Agreement immediately if you breach any provision. Upon termination:

• All licenses granted hereunder shall immediately terminate
• You must cease all use of the App
• You must delete all copies of the App
• Provisions that should survive termination shall survive (including Sections 3, 8, 9, 10, and 13)

12. Export Compliance

The App may be subject to export control laws. You agree to comply with all applicable export and re-export restrictions.

13. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the European Union and the country where the Company is registered. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

14. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16. Entire Agreement

This Agreement, together with our Privacy Policy and Terms of Service, constitutes the entire agreement between you and RemoteX regarding the App.

17. Changes to this Agreement

We reserve the right to modify this Agreement at any time. Changes will be effective upon posting. Continued use of the App after changes constitutes acceptance of the modified Agreement.

18. Contact Information

For questions about this Agreement, contact us at:

• Email: legal@remotex.app
• Support: Support Page

19. Apple-Specific Terms (iOS Users)

If you downloaded the App from the Apple App Store:

• This Agreement is between you and RemoteX, not Apple
• Apple has no obligation to provide maintenance or support
• Apple is not responsible for addressing any claims relating to the App
• In the event of any third-party claim that the App infringes intellectual property rights, RemoteX, not Apple, is responsible for investigation and defense
• Apple and its subsidiaries are third-party beneficiaries of this Agreement

20. Google-Specific Terms (Android Users)

If you downloaded the App from Google Play Store:

• This Agreement is between you and RemoteX, not Google
• Google has no responsibility for the App or its content
• Google is not obligated to provide any maintenance or support services